Child Services Ombudsman Bureau - Indiana

About this resource

DCS Ombudsman Bureau was created in 2009 by the Indiana State Legislature.  The Bureau has the authority to receive, investigate and attempt to resolve complaints concerning the actions of the Department of Child Services (DCS) and to make recommendations to improve the child welfare system.  

PLEASE NOTE: Before filing a formal complaint, the DCS Ombudsman Bureau requires that complainants attempt to address their issues at the local level, by contacting the appropriate family case manager, the family case manager supervisor, the division manager, and the local office director.